Privacy Policy

Welcome to the Durasol website (“we”, “our”, “us”).

We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and other applicable privacy laws.

This Privacy Policy explains if or how we collect, use, store and protect your personal data when you use our website. It also aims to detail information about disclosure of personal data when you use our Service and the choices you have associated with that data.

This policy is effective from June 1st 2026.

We use your data to provide and improve our website and services. By using our website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection And Use

We collect different types of information for various purposes to provide and improve our service to you.

1. Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (‘Personal Data’) – for example in a contact form. Personally identifiable information may include, but is not limited to:

• First name and last name
• Email address
• Phone number

2. Usage Data
We may also collect information how the website is accessed and used (‘Usage Data’). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit and other diagnostic data.

3. Cookies
More information about any cookies we currently use can be found in our Cookie Policy.

Use of Data

We use collected data for various purposes:

• To enable you to access our services
• To provide and maintain the website
• To allow you to participate in interactive features of our website when you choose to do so
• To provide customer care and support
• To enable analysis so that we can improve the website
• To monitor the usage of the website
• To detect, prevent and address technical issues

Retention of data

We may retain data for as long as required to provide our services to you and any organisation you represent, to protect your legal interests, for record keeping and archival needs or for a period that we consider reasonable and appropriate regarding our relationship with you and/or the organisation you represent.

Transfer Of Data

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and store and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend our rights or property
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (‘Service Providers’), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers, such as Google Analytics, to monitor and analyse the use of our Service. These services are enabled via optional cookies and you can set your preferences via our cookie management tool or on the the cookies page.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.